Handle alerts
Handle alerts
Manage chargeback prevention alerts by choosing between manual processing, payment platform integrations, or automated webhook workflows

After your MIDs are connected and enrolled, Chargebackhit delivers prevention alerts that require timely action. Depending on the alert type, you may need to match the alert to a transaction, process a refund, or submit a response to the card network.

Learn

Refer to product insights to learn about alert outcomes and responses for each alert type.

Product insights

Use alert types, outcome types, and dispute data to reconcile transactions, report chargeback responses, and track resolution status across accounts.

Set up

Decide how to handle alerts, then set up your integration with secure access, essential parameters, and matching algorithms.

Overview

Process chargeback prevention alerts via payment platform integrations, manual review, or automated webhooks before they escalate into chargebacks.

Integration steps

Set up your integration by obtaining API credentials, configuring notification URLs, generating and verifying signatures, and testing with sandbox alerts.


Looking for help? Contact us
Stay informed with Changelog