Chargebackhit HUB analytics offers various filter options for analyzing alert activity by factors such as product, card type, alert type, acquirer, and provider. It also offers additional capabilities for interval selection and detailed analysis of alert performance and MIDs.

The analytics section consists of:

• Filter block
  Controls to customize information on the page for data analysis.

• Alert activity
  Chart lines on the chart represent individual products, and hovering over a line provides information about the number of alerts, their proportion to all alerts for the selected aggregation period, and the respective product.

• Alert by card type
  Chart on the chart represent individual card brands, and hovering over a line provides information about the number of alerts, their proportion to all alerts for the selected aggregation period, and the respective card brand.

• Alert types
  Chart lines on the chart represent individual alert types, and hovering over a line provides information about the number of alerts, their proportion to all alerts for the selected aggregation period, and the respective alert type.

• Acquirer BIN
  Chart lines on the chart represent individual acquirers, and hovering over a line provides information about the number of alerts, their proportion to all alerts for the selected aggregation period, and the respective acquirer.

• Alert performance
  Chart division size corresponds to the number of alerts. When hovering over a division on the chart, information about the number of alerts and their percentage of the total is displayed. The chart’s tooltip is a table with a legend that includes the percentage of all alerts and the number of alerts. This table is sorted in descending order, from the largest division to the smallest one, with the Other category always positioned last.

• Alert providers
  Chart lines on the chart represent alert providers, and hovering over a line displays information about the number of alerts, their share of total alerts for the selected aggregation period, and the identity of the respective provider.

• MIDs analytics
  List comprises active MIDs, arranged in descending order based on the number of alerts for the selected period.

Filters block

• Guide
  The section provides an interface for managing MIDs, with capabilities for detailed inspection, data modification, filtering, and exporting. MID
  MIDs added to the system.
• Guide
  A chargeback is the process by which the issuing bank debits the merchant’s account to return it to the cardholder. Outcome
  Alert outcomes reflect transaction status, such as refunded, declined, acknowledged, and more.
• Guide
  Alert types categorize different stages and actions within dispute processing. Type
  Alert types categorize the different stages within dispute processing and the Inform types offer insights into the nature of the dispute case.
• Guide
  Prevent disputes and protect revenue with real-time transaction insights. Provider
  Provider represents the entity responsible for processing the alert.
• Guide
  Our product guides offer insights for using the system to monitor and reduce chargeback risk. Product
  Products define the required actions and responses for inquiries, preventions, resolutions, and notifications about fraud and disputes.