The analytics section of Chargebackhit offers various filter options for analyzing alert activity by factors like product, card type, alert type, acquirer, and provider, with additional capabilities for interval selection and detailed analysis of alert performance and MIDs.

The analytics consists of:

• Filters block
• Alert Activity
  
  The chart’s lines depict unique products, detailing alert quantity, proportion, and product information upon hover.
• Alert by Card Type
  
  Chart lines symbolize different card brands, displaying alert count, ratio, and brand details on hover.
• Alert Types
  
  Lines on the chart indicate unique alert types, revealing alert quantity, their share, and alert type details upon hovering.
• Acquirer BIN
  
  Chart lines represent individual acquirers, displaying alert counts, proportion, and acquirer’s name upon hovering.
• Alert Performance
  
  The chart division represents alert counts, with hover-over tooltips displaying alert percentages.
• Alert Providers
  
  The chart lines depict alert providers, with hover details including alert counts, period shares, and provider identity.
• MIDs Analytics
  
  The list exclusively comprises active MIDs, arranged in descending order of alert frequency for the chosen period.

Filters block

• Guide
  The section provides an interface for managing MIDs, with capabilities for detailed inspection, data modification, filtering, and exporting. MID
  It’s collected from the added MIDs.
• Guide
  A chargeback is the process by which the issuing bank debits the merchant’s account to return it to the cardholder. Outcome
  Alert outcomes reflect transaction status, from refunding, declination, non-existence, acknowledged, pending, to shipment stages.
• Guide
  Alert types are categorize different stages and actions within dispute processing. Type
  Alerts indicate different stages of dispute processes and the Inform types offer insights into the nature of the case.
• Guide
  Chargebackhit system prevents disputes, fraud and protects revenue by providing enriched transaction information to issuers and customers in real-time. Provider
  The parameter signifies the entity responsible for processing the alert.
• Guide
  The guides section for products offers comprehensive information and resources to help merchants understand and effectively use the system to monitor and mitigate chargeback risk. Product
  Products delineate the required actions and responses for inquiries, preventions, resolutions, and notifications about fraud and disputes.

Alert Activity

The lines on the chart represent individual products, and hovering over a line provides information about the number of alerts, their proportion of all alerts for the selected aggregation period, and the product.

Alert by Card Type

The lines on the chart represent individual card brands, and hovering over a line provides information about the number of alerts, their proportion of all alerts for the selected aggregation period, and the card brand name.

Alert Types

The lines on the chart represent individual alert types, and hovering over a line provides information about the number of alerts, their proportion of all alerts for the selected aggregation period, and the alert type.

Acquirer BIN

The lines on the chart represent individual acquirers, and hovering over a line provides information about the number of alerts, their proportion of all alerts for the selected aggregation period, and the acquirer’s name.

Alert Performance

• The division size is the number of alerts.
  • When hovering over a division on the chart, information about the number of alerts and their percentage of the total is displayed.
• Tooltip the chart is a table with a legend, the percentage of all alerts, and the number of alerts, sorted in descending order.
  • We always sort from the largest division to the smallest one. The Other category is always listed last.

Alert Providers

The lines on the graph represent distinct alert providers, and hovering over a line displays information about the number of alerts, their share of total alerts for the selected aggregation period, and the provider’s identity.

MIDs Analytics

The list is formed exclusively from active MIDs, sorted in descending order based on the number of alerts for the selected period.