Stripe
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Stripe
Connect Stripe to automate alert management and dispute representment

Stripe integration connects directly to your payment flow to provide real-time chargeback prevention and dispute management.

  • Alert matching
    Incoming chargeback alerts are matched to Stripe transactions.
  • Automatic refunds
    Pre-disputed transactions are refunded before they escalate into chargebacks.
  • Targeted subscription cancellation
    Subscriptions linked to pre-disputed transactions are cancelled automatically to prevent recurring disputes.
  • Automated representment
    Compelling evidence files prepared and automatically submitted following standards and best practices.
Recover revenue
Protect revenue by handling disputes with automated representment.
Centralized management
Manage prevention and representment in one platform without switching tools.
Save time
Automation removes repetitive tasks such as refunds, cancellations, and submissions.
Protect processing
Maintain healthy chargeback ratios and avoid processor penalties or restrictions.
Improve win rates
Professionally prepared representment increases dispute success rates.
Better experience
Faster, automated resolutions reduce friction and customer wait times.

Connect
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Connecting your Stripe account to Chargebackhit requires a few steps and allows handling:

  • Alert management
    Automatically handle chargeback alerts, process refunds, and manage subscription cancellations
  • Dispute representment
    Import dispute data, submit representment cases, and track outcomes directly within the platform

This keeps dispute prevention and challenge efforts in one platform, removing the need for manual processing and separate tools.

Step 1. Generate Stripe Secret or Restricted Key
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For enhanced security, consider using a Restricted API key that allows control over the granted permissions.


To generate a key

  1. Go to your Stripe dashboard.
  2. Navigate to Developers > API keys.
  3. Click on Create restricted key.
  4. Select Building your own integration.
  5. Set the following permissions:
    • Disputes: write
    • Invoices: read
    • Radar (Reviews): read
    • Charges and refunds: write
    • Subscriptions: write
    • Files: write
  6. Save your newly generated key. You need it to complete the integration.
You can find more details in the Stripe API Key documentation Reference .

Step 2. Connect Stripe to Chargebackhit
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To connect Stripe

  1. Go to your Chargebackhit HUB account.
  2. In the top menu, click on Integrations.
  3. Next to the Stripe logo, click on Connect.
  4. On the connection page, paste your Stripe Secret or Restricted key.
  5. Select which features you want to enable:
    • Alert management
    • Dispute representment
  6. Enable the integration using the toggle switch.
  7. Click on Submit to complete the integration setup.
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