Changelog

Checklist of changes to all Chargebackhit’s components

Our external changelog for Chargebackhit provides detailed updates on features, security measures, compliance standards, and interface changes, offering valuable insights for users to stay updated and informed about the latest developments in our chargeback prevention services.

It helps to understand how these changes impact business processes and guides in making necessary adjustments to systems and procedures.

Alongside, the Chargebackhit API Reference also includes a dedicated changelog, specifically documenting updates related to API functionalities, ensuring users can track changes and adapt their integrations effectively.

2025

March

	HUB
Added	Guide Connect payment providers to automate alert management. Integrations section to HUB with a fully automated Stripe integration that improves alert matching and allows direct subscription cancellations.
	Resources
Added	Guide Discover Amex chargeback thresholds, merchant programs, and dispute process. American Express monitoring programs overview that track merchant performance and aim to ensure merchants do not exceed the chargeback threshold.
Added	Guide Set up dynamic descriptors to identify transactions and prevent disputes. PayPal alerts formation logic with dynamic descriptors to identify transactions and prevent disputes.

February

	Resources
Added	Chargeback reason codes general Guide Gain a better understanding of chargebacks nature and manage them effectively. handling best practices according to each reason group.

January

	HUB
Updated	Logic for auto-setting the date of disenrollment and Guide Enroll your MIDs in Chargebackhit by providing essential parameters. enrollment for products so that it is updated every time the status changes to enrolled or disenrolled.

	Resources
Added	Overview of the Visa Acquirer Monitoring Program ( Guide VAMP aims to create more seamless controls and processes for acquirers and merchants to prevent fraud. VAMP ), consolidating VDMP and VFMP into one enhanced thresholds.
Added	Chargeback reason code for Guide Diners Club provides cardholders with global payment solutions and services. Diners group.

2024

December

HUB

Added enrollment and disenrollment dates for Guide
Manage MIDs with inspection, modification, filtering, and exporting capabilities. MID products on the MID details page.

API

Added failure reason in Guide
Comprehensive tools for managing and analyzing merchant and CAID data via API. CAID-related responses , detailing the cause of unsuccessful enrollments.

October

HUB

Updated instructions on Guide
To add and enroll MIDs, navigate to the MIDs section, follow prompts to add or enroll products, review settings, and save changes as needed. adding MIDs manually and added instructions on enrolling additional products to existing MIDS.

September

Updated the key steps in the init-refund process for Guide
Streamline dispute resolution with directed refunds for merchant efficiency. Resolve .

July

Added the Guide
Common error responses and recommended actions. Error handling page for understanding of common integration errors.

API

Added additional fields to the alert object in the webhook API
- mcc - merchant category code
- descriptor - original payment descriptor
- reason_code - alert reason code

June

Expanded the description for Guide
Responses summarize complex Chargebackhit API outcomes and responses, ensuring accurate transaction reconciliation. outcome types , detailing scenarios for each type: reversed, previously-reversed, decline, reverse-error, not-found, acknowledged, pending, and shipped
Added information about alerts being billable and updated Guide
Rapid Dispute Resolution allows addressing Visa transaction disputes preemptively using an automated decision-making engine, preventing escalations and ensuring fast resolutions for cases that fall under defined conditions. RDR merchant-defined rules, including requirements for unique rule names, up to eight conditions per rule

API

Added the ability:
- to edit the internal ID (description under MID) via API, allowing to correct mistakes without notification
- to request product disenrollment by MID, enabling merchants to selectively disenroll products like RDR while setting the product status to in-process-of-disenrollment and allowing for monitoring and request tracking
- validation for chargeback type, status, and amount to ensure correct data during manual import, preventing unexpected statuses

May

Updated guide on Guide
Rapid Dispute Resolution allows addressing Visa transaction disputes preemptively using an automated decision-making engine, preventing escalations and ensuring fast resolutions for cases that fall under defined conditions. Rapid Dispute Resolution rules, featuring auto-decision engine for Visa pre-disputes that allows enforcing automated real-time resolution.

April

HUB

Improved HUB, Guide
User management enables administrators to create, edit, and assign permissions to user accounts, controlling their access to system features and data. user management functionality, to exclude deleted accounts from the display.

API

Specified all required fields for the alert, transaction and merchant object necessary to generate sandbox alert API and alert Webhook .

Introducing Chargebackhit Product Updates

Welcome to the very first edition of the Chargebackhit Product Updates! We’re thrilled to bring you exciting news and enhancements that will empower your business to stay ahead of fraud and chargebacks.

How Banks Conduct Transaction Fraud Investigations

Bank fraud encompasses a wide range of fraudulent activities targeting financial institutions.

Understanding the Role of an Acquiring Bank in Payment Processing

Electronic payment systems enable swift and secure transactions between buyers and merchants and are made possible by acquiring banks that ensure that these transactions are processed seamlessly.