Changelog
Check feature, integration, compliance, and interface updates across the Chargebackhit platform to stay informed on the latest changes
The changelog covers feature, integration, compliance, and interface updates, with links to related documentation.
Chargebackhit API reference has its own changelog, documenting API changes.
Domain
Products
Get started
HUB
Integrations
Resources
Change
ADDED
UPDATED
REMOVED
2026
September
| Domain | Change | Update |
|---|---|---|
| Get started | Added | Get evidence recommendations tailored to each dispute reason code to strengthen representment cases. evidence by dispute reason guide with evidence recommendations for each representment case. |
| HUB | Added | automatic top-up when the balance on the View, track, and pay your alert service invoices directly in HUB, with access to full payment history and status updates. Billing page falls below a configured threshold, keeping prevention alert coverage active without manual checks. |
| Integrations | Added | Connect your dLocal account to automate dispute management and representment in Chargebackhit. dLocal integration setup guide covering dispute management end to end. |
| Integrations | Updated | Connect Stripe to automate alert management, synchronize dispute data in real-time, and handle representment directly from your payment flow. Stripe integration guide with the IP address requirement for Order Insight / CE 3.0 and Consumer Clarity / FPT alert matching to work correctly. |
July
| Domain | Change | Update |
|---|---|---|
| Integrations | Added | Connect your Airwallex account to automate alert matching, refunds, subscription cancellation, dispute import, and representment in Chargebackhit. Airwallex integration guide for automating prevention alert matching, refunds, subscription cancellation, dispute import, and representment, with assisted and independent setup options. |
| Integrations | Updated | Connect your Adyen account to automate alert handling, dispute import, and representment, and track chargeback outcomes across transactions in Chargebackhit. Adyen integration guide following enhancements to the integration that now captures real-time transaction and dispute data for automatic prevention alert matching, real-time refunds, CE 3.0 support, and stronger dispute evidence. |
May
| Domain | Change | Update |
|---|---|---|
| Integrations | Added | Connect your Silverflow account to automate dispute import and representment, and track chargeback outcomes in Chargebackhit. Silverflow integration guidance to manage the full dispute representment process. |
| Integrations | Updated | Connect Stripe to automate alert management, synchronize dispute data in real-time, and handle representment directly from your payment flow. Stripe integration with Stripe Link configuration to enable accurate alert matching. |
| Get started | Added | Load context-aware API reference into your AI coding assistant to get accurate help with authentication, alert handling, dispute tracking, and MID enrollment. AI skill that guides coding assistants through integration, helping them get it right on the first try. |
April
| Domain | Change | Update |
|---|---|---|
| Integrations | Updated | Connect Stripe to automate alert management, synchronize dispute data in real-time, and handle representment directly from your payment flow. Stripe integration with information about the required permissions and settings. |
March
| Domain | Change | Update |
|---|---|---|
| HUB | Added | Monitor and manage payment disputes from active integrations, tracking dispute statuses, response deadlines, and representment outcomes. representment representment details and statuses. |
| Integrations | Added | Connect Solidgate to automate alert matching, issue refunds, cancel subscriptions, import disputes, and run representment in Chargebackhit. Solidgate integration to manage chargeback prevention and representment. |
February
| Domain | Change | Update |
|---|---|---|
| HUB | Updated | Connect external payment providers to automate alert matching, refunds, subscription cancellation, dispute import, and representment workflows. integrations into a separate section and added upcoming supported providers for easier navigation. |
| Get started | Updated | Integrate and renamed it to Connect Chargebackhit to your systems to manage prevention alerts, automate dispute representment, and speed up integration with the AI skill. Get started to outline the key steps for getting started with Chargebackhit. |
| Resources | Updated | Explore chargeback reason codes across Visa, Mastercard, Amex, and Discover to navigate disputes and build prevention strategies. chargeback reason codes to include RuPay, ELO, and UnionPay codes, offering insight into disputes from these payment networks. |
January
| Domain | Change | Update |
|---|---|---|
| HUB | Added | Monitor and manage payment disputes from active integrations, tracking dispute statuses, response deadlines, and representment outcomes. evidence enrichment guidance on adding merchant-specific dispute evidence to improve dispute outcomes. |
| Get started | Added | Enroll your MIDs in Chargebackhit by submitting essential parameters to start receiving chargeback alerts and prevent costly disputes. enrollment failure reasons to help merchants understand and resolve onboarding issues. |
2025
December
| Domain | Change | Update |
|---|---|---|
| HUB | Added | Track dispute volume, recovery rates, and representment outcomes across payment providers to measure chargeback performance over time. Dispute analytics to give clear visibility into dispute volume, representment performance, recovered revenue, and trends across payment providers. |
| Get started | Added | Automate compelling evidence submission to card issuers, challenge invalid disputes, and recover revenue through representment workflows. Dispute representment page to enable, enrich with evidence, and manage the representment process effectively. |
November
| Domain | Change | Update |
|---|---|---|
| Get started | Updated | Strengthen chargeback prevention by receiving early dispute warnings and taking timely action before alerts escalate into formal chargebacks. flow to help connect MIDs and handle prevention alerts with more clarity. |
| Resources | Updated | list of Explore chargeback reason codes across Visa, Mastercard, Amex, and Discover to navigate disputes and build prevention strategies. JCB chargeback reason codes to support faster dispute resolution and chargeback management. |
October
| Domain | Change | Update |
|---|---|---|
| HUB | Added | Monitor and manage payment disputes from active integrations, tracking dispute statuses, response deadlines, and representment outcomes. Disputes page that allows tracking and managing disputes in one place. |
| HUB | Updated | View, track, and pay your alert service invoices directly in HUB, with access to full payment history and status updates. Billing page with details about invoices and payment method management. |
| Get started | Updated | Strengthen chargeback prevention by receiving early dispute warnings and taking timely action before alerts escalate into formal chargebacks. Enrollment page with information about enrolling in Amex alerts. |