Account group
Account group
Group multiple accounts in HUB to improve data analysis and aggregate alert metrics for cross-account chargeback management

Account grouping in the Chargebackhit HUB allows you to combine accounts into groups for easy analysis and data aggregation. Selecting multiple accounts helps you analyze data across the Guide
Monitor chargeback alert metrics, active MID counts, and risk indicators through a visual dashboard with customizable filters.
Dashboard,
Guide
Track alert and dispute performance across MIDs and providers, covering frequency, recovery rates, and representment outcomes.
Analytics,
Guide
Manage your enrolled MIDs by adding entries, configuring alert products, applying filters, and importing or exporting MID data in bulk.
MIDs,
and Guide
Manage and respond to chargeback prevention alerts in one place, with filtering, exporting, test alert options, and manual response capabilities.
Alerts
at the same time.

Upon selecting multiple accounts, the system automatically adds necessary columns and filters to enhance the information display. However, the ability to create new MIDs becomes unavailable when more than one account is selected.

Group management

The group management page provides a centralized overview of essential group details, including group name and its administrators. When you select accounts associated with a specific group, the dedicated group settings tab becomes available. You can then manage and configure settings specific to that group.

On this page, you can:

  • Add new administrators, who are automatically added to the active group.
  • Grant administrative rights to specific users to delegate management functions and distribute responsibilities within the group.

Account management

The group management page also allows administrators to manage account settings. Each account created on this page is automatically linked to the specific user.

On this page, you can:

  • Add new accounts
    If you turn on the Manual refund option during account creation, the system does not set a notification URL for that account.
  • Manage account settings
    View and modify account details, such as the notification URL, for each account in the group.
Account settings in HUB, showing the available management options

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