Documentation

[ { "title":"Overview", "link":"https://doc.chargebackhit.com/products/overview", "text":"System overview to alert merchants to potential chargebacks before they occur, allowing the merchant to prevent a chargeback by issuing a refund instead.", "imgSrc":"https://chargebackhit.com/wp-content/uploads/2022/04/benefits-2.svg" } , { "title":"Matching alerts", "link":"https://doc.chargebackhit.com/integrate/matching_alerts/", "text":"Internal logic for quick matching of alert data by the system in real-time.", "imgSrc":"https://chargebackhit.com/wp-content/uploads/2022/03/icon-06.svg" } , { "title":"Integration steps", "link":"https://doc.chargebackhit.com/integrate/integration_steps/", "text":"Step-by-step instructions for the technical integration of the chargeback system.", "imgSrc":"https://chargebackhit.com/wp-content/uploads/2022/04/benefits-1.svg" } ]

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Documentation
Discover our guides and provide information on how to effectively use the system to monitor and prevent chargebacks by providing real-time alerts, reporting, and analytics

Guides
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Products
The guides section for products offers comprehensive information and resources to help merchants understand and effectively use the system to monitor and mitigate chargeback risk.
Integrate
General information about the integration of the chargeback system with an explanation of the internal working logic.

HUB
Chargebackhit is a user interface that provides a centralized platform for administrators to manage, and view chargeback alerts.
Dashboard
Dashboard in Chargebackhit is a graphical interface that provides an overview of key metrics and data related to chargebacks alerts, allowing merchants to quickly monitor and manage their chargeback risk.

Full API Reference
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When you sign up for an account, you are given a secret and public API key pair. You authenticate API with our API by providing the appropriate key in the request Authorization header.

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Never share your secret keys. Keep them guarded and secure.

Main
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Integration
Webhook
Alert

Reports
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MIDs
Import

Resources
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Reason codes
The chargeback reason codes were created to standardize the list of acceptable reasons for which a bank may submit a credit card chargeback or a direct debit chargeback on behalf of its customer.
Glossary
The glossary, also known as a dictionary or clavis, is an alphabetical list of terms in the field of chargeback service knowledge with definitions of those terms.
Chargebacks explained
Explanation of the occurrence of a chargeback, with a detailed breakdown by type and prevention options.
Thresholds
Thresholds refer to the predefined levels of chargeback activity that trigger alerts, allowing merchants to take action to prevent chargebacks before they become a significant issue.

Blog
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How Verifi Order Insight Helps Merchants Minimize Chargebacks & Fraud
Verifi Order Insight is a powerful tool designed to help merchants better manage their chargebacks and disputes.
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How to Win a Chargeback as a Seller: Bite-Sized Guide
There is no guarantee of winning a chargeback with 100% certainty.
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How Ethoca Consumer Clarity Empowers Buyers & Sellers Alike
Ethoca is a globally renowned software company based in Toronto, specializing in providing cutting-edge technology to prevent chargebacks and combat fraud.
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