"text":"Step-by-step instructions for the technical integration of the chargeback system.",
"text":"The guides section for products offers comprehensive information and resources to help merchants understand and effectively use the system to monitor and mitigate chargeback risk.",
"text":"Chargebackhit is a centralized platform for administrators to manage and view chargeback alerts.",
Chargebackhit system portal has a structured interface with features to provide information and manage chargeback alerts
To manage chargeback alerts in the
, the following features are available:
Comprehensively monitor alert notifications from different sources and their outcomes.
View a high-level overview of data and reports on chargebacks to identify trends and anomaly monitoring and activity. Receive a fast analysis for decision-making (for specialists and top management alike).
After the new MID submission, Chargebackhit receives a notification and starts the enrollment process. Tracking the activity and status of MIDs refers to monitoring and recording data on the dashboard.
Responding to alerts in manual mode. This means that the user must review each alert and take the appropriate action.
Features such as real-time notifications, in-app support, and secure communication enhance the user experience and help resolve any issues efficiently.
Dashboard in Chargebackhit is a graphical interface that provides an overview of key metrics and data related to chargebacks alerts, allowing merchants to quickly monitor and manage their chargeback risk.
Chargebackhit's analytics offers comprehensive alert insights, with filterable data and performance metrics sorted by alert frequency.
The section provides an interface for managing MIDs, with capabilities for detailed inspection, data modification, filtering, and exporting.
This portal section displays a list of alerts with various features for managing and responding to alerts, including filtering, exporting, and customization options.
User management in Chargebackhit refers to the functionality that allows administrators to create, edit, and manage user accounts and their access to the system's features and data.
This allows for grouping accounts together, facilitating convenient data analysis and aggregation.
Page with settings for Chargebackhit users to configure their preferences.
The account user for Chargebackhit includes separate merchants, businesses, LEs, and groups of merchants.
An account must contain at least one MID and can be used for access separation for hub users.
This is a user account portal that includes an email, password, access to accounts, and access to functions (user roles). Admin users can have access to any account and can add new users inside those accounts.
The followings are the roles and responsibilities that an account user may have in an admin panel for alert management:
Access to user management, MID management, Alert responses, tech settings (URL/API keys).
View alert responses.
MID management, alert responses.
The number that identifies a merchant account, MID is now used as shorthand for merchant account.
is a crucial parameter in a chargeback alert system. An MID is a unique identifier assigned to a merchant by a payment
processor, and it is used to track transactions and link them to a specific merchant.
In a Chargebackhit, MID parameters identify and categorize transactions based on the merchant that processed them. This information is critical in tracking alerts and resolving chargebacks, as it helps to determine which transactions are associated with a specific merchant and which merchants are at higher risk for chargebacks.
For additional alerts after initial MID setup or for complete deactivation MID, please contact support team for assistance. This ensures that the customization and maintenance of your MID settings are handled expertly to meet your specific needs.
By monitoring the MID parameters of transactions, Chargebackhit can detect patterns and anomalies that may indicate a high risk of chargebacks. This information can then be used to proactively address the issue and prevent future chargebacks from occurring.
In summary, MID parameters are important in Chargebackhit because they provide a way to identify and categorize transactions based on the merchant that processed them, which is critical in tracking and resolving chargebacks.
Main parameters identifying MID:
BIN/CAID - special parameters that are tied to MID
Payment descriptor - the core of MID
It has variations:
A payment descriptor in Chargebackhit is a unique identifier that links a transaction to a specific store or merchant account. It is used to
connect alerts or notifications of chargebacks to the correct transaction and merchant user.
The payment descriptor is usually included in the transaction details
and helps payment processors quickly and accurately match the alert to the proper MID. This information is used in the alert process to determine the merchants responsibility and
liability in the dispute.