Protecting dispute ratios requires addressing fraud and non-fraud disputes at the pre-dispute stage. Rapid Dispute Resolution Glossary
Rapid Dispute Resolution (RDR) is a program offered by Visa that provides expedited resolution of certain disputes for merchants. With RDR, merchants have the capability to process returns to address specific disputes automatically. (RDR) , Cardholder Dispute Resolution Network Glossary
Cardholder Dispute Resolution Network (CDRN) is a program that enables merchants to resolve certain disputes quickly and efficiently by directing refunds within a specified timeframe, thereby preventing chargebacks. (CDRN) , and Glossary
Ethoca is a service that facilitates communication between merchants and card issuers through real-time alerts and information sharing to help resolve disputes and prevent fraud. Ethoca help minimize the impact on dispute ratios and avoid monitoring programs, while PayPal alerts help merchants address disputes early.

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