HUB

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HUB
Chargebackhit is a centralized platform for administrators to manage and view chargeback alerts

Chargebackhit HUB is a web portal that delivers a comprehensive set of tools to improve the management of Glossary
Chargeback notifications are messages that the merchant receives informing them that a chargeback has occurred or will soon occur. chargeback alerts effectively. It offers consolidated monitoring, configuration, and response capabilities for chargeback alerts across multiple accounts, ensuring a unified strategy in this aspect of business operations.

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On the Dashboard page, you can see a visual summary of chargeback alerts and risk management metrics. It showcases key data points, including the number of alerts received, active and total Glossary
A unique identifier assigned to a merchant account, used for processing payments and tracking transactions. MIDs , and graphical representations of alert activity and performance statistics.

You can filter and customize the displayed information to quickly assess account status and identify potential issues or trends for informed decision-making.
Analytics section provides detailed metrics on alert frequency, filtered by product, card type, alert type, and more. It also allows for interval selection, detailed alert performance analysis, and MID-specific analytics for proactive risk mitigation.
Analytics
Chargebackhit analytics provide detailed insights and metrics on alert frequency.
MIDs section is designed to handle efficient management of MIDs for targeted chargeback resolution efforts. It also allows you to filter, inspect, export, and add new MIDs through manual entry or bulk import using the provided template.
MIDs
Manage your MIDs by adding, enrolling products, filtering, importing, or exporting.
Within Alerts section, you can view a list of alerts, filter them based on specific criteria, and see detailed information about each alert. It also allows you to send test alerts in a sandbox environment and manually respond to certain alert types.
Alerts
HUB section for alert management with filtering, exporting, and customization.
Integrations page allows you to connect external payment providers to automate alert management, refunds, and subscription cancellations. Proper setup ensures efficient transaction handling and automatic alert matching.
Integrations
Connect payment providers to automate alert management.
Billing section lets you check payment statuses and pay outstanding invoices directly. It also provides a complete view of your invoice history and the ability to download PDFs of any invoice. Plus, you can be notified whenever new invoices arrive.
Billing
View, track, and pay invoices for alert services conveniently in one place.

Each section from Analytics and MIDs to Alerts, Integrations, and Billing works together to streamline your chargeback management, boost operational efficiency, and drive data-informed decisions. Seamless integration with Chargebackhit ensures you receive timely alerts, granular insights, and secure access controls to keep your workflows running smoothly.

User management section lets you control user accounts and access to business data. By assigning roles to HUB users, you ensure security, maintain accountability, and guarantee authorized access to sensitive information.
Account settings section is for integrating the merchant's system with Chargebackhit. Proper configuration is vital for seamless delivery of notifications and maintaining a reliable communication channel between systems.
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