June

• Expanded the description for Guide
  Responses summarize complex Chargebackhit API outcomes and responses, ensuring accurate transaction reconciliation. outcome types , detailing scenarios for each type: reversed, previously-reversed, decline, reverse-error, not-found, acknowledged, pending, and shipped
• Added information about alerts being billable and updated Guide
  Rapid Dispute Resolution allows addressing Visa transaction disputes preemptively using an automated decision-making engine, preventing escalations and ensuring fast resolutions for cases that fall under defined conditions. RDR merchant-defined rules, including requirements for unique rule names, up to eight conditions per rule

API

• Added the ability:
  • to edit the internal ID (description under MID) via API, allowing to correct mistakes without notification
  • to request product disenrollment by MID, enabling merchants to selectively disenroll products like RDR while setting the product status to in-process-of-disenrollment and allowing for monitoring and request tracking
  • validation for chargeback type, status, and amount to ensure correct data during manual import, preventing unexpected statuses

May

• Updated guide on Guide
  Rapid Dispute Resolution allows addressing Visa transaction disputes preemptively using an automated decision-making engine, preventing escalations and ensuring fast resolutions for cases that fall under defined conditions. Rapid Dispute Resolution rules, featuring auto-decision engine for Visa pre-disputes that allows enforcing automated real-time resolution.
  

April

HUB

• Improved HUB, Guide
  User management enables administrators to create, edit, and assign permissions to user accounts, controlling their access to system features and data. user management functionality, to exclude deleted accounts from the display.

API

• Specified all required fields for the alert, transaction and merchant object necessary to generate sandbox alert API and alert Webhook .