Our external changelog for Chargebackhit provides detailed updates on features, security measures, compliance standards, and interface changes, offering valuable insights for users to stay updated and informed about the latest developments in our chargeback prevention services.
It helps to understand how these changes impact business processes and guides in making necessary adjustments to systems and procedures.
2024
December
HUB
- Added enrollment and disenrollment dates for
Guide
Manage MIDs with inspection, modification, filtering, and exporting capabilities. MID products on the MID details page.
API
- Added failure reason in
Guide
Comprehensive tools for managing and analyzing merchant and CAID data via API. CAID-related responses , detailing the cause of unsuccessful enrollments.
October
HUB
- Updated instructions on
Guide
To add and enroll MIDs, navigate to the MIDs section, follow prompts to add or enroll products, review settings, and save changes as needed. adding MIDs manually and added instructions on enrolling additional products to existing MIDS.
September
Updated the key steps in the init-refund process for
Guide
Streamline dispute resolution with directed refunds for merchant efficiency.
Resolve
.
July
Added the
Guide
Common error responses and recommended actions.
Error handling
page for understanding of common integration errors.
API
- Added additional fields to the
alertobject in the webhook APImcc- merchant category codedescriptor- original payment descriptorreason_code- alert reason code
June
- Expanded the description for
Guide
Responses summarize complex Chargebackhit API outcomes and responses, ensuring accurate transaction reconciliation. outcome types , detailing scenarios for each type:reversed,previously-reversed,decline,reverse-error,not-found,acknowledged,pending, andshipped - Added information about alerts being billable and updated
Guide
Rapid Dispute Resolution allows addressing Visa transaction disputes preemptively using an automated decision-making engine, preventing escalations and ensuring fast resolutions for cases that fall under defined conditions. RDR merchant-defined rules, including requirements for unique rule names, up to eight conditions per rule
API
- Added the ability:
- to edit the internal ID (description under MID) via API, allowing to correct mistakes without notification
- to request product disenrollment by MID, enabling merchants to selectively disenroll products like RDR while setting the product status to
in-process-of-disenrollmentand allowing for monitoring and request tracking - validation for chargeback
type,status, andamountto ensure correct data during manual import, preventing unexpected statuses
May
- Updated guide on
Guide
Rapid Dispute Resolution allows addressing Visa transaction disputes preemptively using an automated decision-making engine, preventing escalations and ensuring fast resolutions for cases that fall under defined conditions. Rapid Dispute Resolution rules, featuring auto-decision engine for Visa pre-disputes that allows enforcing automated real-time resolution.
April
HUB
- Improved HUB,
Guide
User management enables administrators to create, edit, and assign permissions to user accounts, controlling their access to system features and data. user management functionality, to exclude deleted accounts from the display.
API
- Specified all required fields for the
alert,transactionandmerchantobject necessary to generate sandbox alert API and alert Webhook .
March
HUB
- Implemented pagination reset upon filter changes to ensure consistent and relevant data presentation.
January
- Introduced
Guide
Enables account grouping for easy data analysis and aggregation. account groups to perform data analysis and aggregation by grouping accounts, allowing simultaneous data analysis across Dashboard, Analytics, MIDs, and Alerts, with options for group management and account settings.
